Claudia C gave Azizan Yatim a potted bonsai
Perfect Thank You Notes: Heartfelt And Handwritten
After a particularly bad 2007, lawyer John Kralik decided to start 2008 with a serious New Year's resolution: to be thankful for the good things and people in his life. So he spent the next year writing one thank you note for each day — to family, friends, co-workers, even the barista at his local Starbucks. Those notes make up his new book, 365 Thank Yous: The Year A Simple Act of Daily Gratitude Changed My Life.
Why not just say thanks? Kralik tells NPR's Liane Hansen that it was his grandfather who fostered his interest in written gratitude at an early age.
"My grandfather, whenever you sent him a thank you note, he would always send you a silver dollar," Kralik explains. "And then if you wrote him a thank you for the silver dollar, he'd send you another."
The first thank you note Kralik sat down to write in 2008 was to his son. But when it came time to send the letter off, Kralik realized he didn't have his son's address.
"I called him to get his address," Kralik says, and his son replied, "Gee, I need to stop by and take you to lunch." Over lunch, Kralik's son repaid a loan of several thousand dollars. "So I wrote him another thank you note," Kralik says, "for repaying the loan and also for taking me out to lunch."
Short, Sweet ... And Written By Hand
In the early days of 2008, Kralik systematically wrote thank you notes for all of his Christmas presents. When he was out of gifts, he wrote notes to his co-workers. And when he ran out of co-workers, he was stuck.
"One day, I just couldn't think of anybody to thank," Kralik says. But on his way to work, he stopped at his regular Starbucks, where his barista greeted him by name — "John, your usual venti?" — and with a big smile. "I thought, this is really kind of a great gift in this day and age of impersonal relationships, that someone had cared enough to learn my name and what I drank in the morning," Kralik says.
Kralik lingered at the counter to learn his barista's name — it was Scott — and then set out to write him a simple note of gratitude. Scott was very happy to receive it, Kralik reports, despite the fact that at first he had assumed it was a complaint letter.
After the holidays, it's easy to view thank you note writing as a chore, but Kralik says that sincerity is the best approach — he encourages people to focus on one true, meaningful sentence about the gift or the person. The notes don't have to be long, Kralik explains; sometimes limiting yourself to just a few sentences forces you to distill your sentiments.
Kralik wrote a simple thank you to his young daughter — she was too young to read his cursive handwriting, so he read it to her out loud:
"Thank you for being cheerful and happy when I pick you up in the evening. Sometimes I don't have a very fun day, but when I see you and we talk about things and have fun, I feel better. Thank you for being the best daughter ever."
Though it might be tempting to fire off a quick thank you e-mail, Kralik says true expressions of gratitude should be written the old school way — with pen and paper.
"Things we write in cyberspace are so easily deleted and forgotten ... buried by the next 30 e-mails we receive," Kralik says. "In this day and age, a handwritten note is something that people really feel is special."
Kralik says he is often moved by how many people have saved his notes: "It's up on their wall," he says. "It's like part of you that's there."
10 Tips For Writing The Perfect Thank You Note
by John Kralik, author of '365 Thank Yous'
1. Focus on the other person. First, find their address, and write it out yourself on the envelope. Where are they living? What did they go through to give you this gift? When is the last time you did something like that for them?
2. Think beyond material gifts. What about the person who serves you coffee every day? What about the doctor who saved your life, the Good Samaritan who found your wallet, the teacher who takes an interest in your child, the special friend who listens to you, the person who loves you.
3. Mention the gift itself, hopefully in a positive tone, so they know you got it, and are not confusing them with someone else.
4. Write a sentence or two explaining how the gift is changing or simply improving your life.
5. If the gift isn't right for you, don't ask where the gift was purchased so you can exchange it. You can get value out of any gift, if only by donating to charity.
6. Think of ways you failed to thank the person in the past and remind the recipient how important a friend they are.
7. Don't make jokes unless you know the recipient has a good sense of humor, and you are sure they will get the joke in the way that it was intended.
8. Keep the thank you short and simple on a 3" x 5" note card, minus fancy frills. That way, there's no room for anything except your gratitude. Replace thank-you e-mails with handwritten notes. With a handwritten note, a piece of you will be in the same room with the person to whom you write.
9. Try writing a first draft, perhaps in a spreadsheet. Not only will you benefit from the second draft, but you will always have a list of the most generous people in your life, and the reasons why you should be thankful for them.
10. Write a lot of thank-you notes. You'll get better.
Excerpt: '365 Thank Yous'
by John Kralik
2. A Walk in the Mountains
Before she broke up with me, Grace and I had planned to spend New Year's Day walking on the Echo Mountain trail that leads into Angeles National Forest above Pasadena. When the day came, I called her to see if she might still want to come. She had other plans. I would be starting the new year alone.
I decided to walk into the mountains anyway.
I took the three-mile hike above Pasadena on the Echo Mountain trail, which ends at the crumbled remains of an old hotel. Hot winds and constant mountain fires had burned down that hotel, again and again, and eventually, about seventy years ago, the owners had stopped rebuilding. Guests had reached the hotel by train on the Mount Lowe Railway, which was now defunct and had also since succumbed to the elements. Only corrupt and scattered remains of the track can be found. But spectacular views of the Los Angeles Basin stretch out below the crumbled stone bricks of the hotel's remains. On a clear day you can see all the way to the ocean.
On this semi-clear day, when I got to the old hotel site, I joined a host of New Year's early risers. (The AA crowd, I thought.) They were looking through binoculars, hoping to spy the Tournament of Roses Parade winding through the foggy streets of Pasadena below.
I could feel the distant rumblings of the parade, but I was in no mood for it, so I turned to walk deeper into the mountains. Eventually, the sounds of trombones and French horns faded. Longing to be completely alone, I meandered the back paths, pushing on until I was all by myself. Then I took a wrong turn, lost the path, and became completely lost.
I had no company that day but the inner voice that kept saying "loser." There was no one I wanted to ask on that walk who wanted to come with me. My desires and faults had left me solitary at middle age.
It was New Year's. There was new growth all around. It was time to make new resolutions. It was time to change. I had felt this way before, of course; at fifty-two, I had a lot of unfulfilled New Year's resolutions.
But this year not only was I a loser at what I was doing, I also didn't want to do it anymore. I wanted to do something more meaningful with my life. I wanted to be more than just another lawyer slinging hatred for a living.
I had always wanted to write, I remembered. But thirty years ago, I had become a lawyer. Soon, I'd had a family to support; eventually, I had two families and a firm to support. There had never been time to write. A few months before my first child was born, I had packed up my writing neatly in files and put it away in a box. The box had fallen apart many times, but I had always replaced it. I had carried it from divorce to remarriage to divorce, from house to apartment to cheaper and cheaper apartments.
Now time was running out. I was older than the idol of my college years, Jack Kerouac, had been when he drank himself to death. I was just a bit younger than Hemingway had been when his muse so dimmed that he saw no point in living. As I struggled through the brush in search of a new path, I ran through ideas I'd had for writing projects over the years. This year, I thought, I should try to write something, and I should actually finish it. Yet even as this thought made its way through my mind, I knew how futile a thought it was. I had no time, no energy.
Still not finding the path, I began to slip and stumble in the rough. As I became more lost and tired, I began to despair of getting home before dark, much less finishing something I started in the new year. I imagined falling down into one of the ravines. If that happened, how would I survive the night?
Then I heard a voice: "Until you learn to be grateful for the things you have," it said, "you will not receive the things you want." I do not know who spoke to me. I could not explain this voice, or the words it said, which seemed to have no logical relation to the other thoughts in my head.
I was tired and frustrated. I sat down for a minute. The voice was loud. For me, the voice was loud enough that I thought it might be important, and that it might have an important message. I should not throw it away.
I sat there listening to my breath. The wheezing from my asthma subsided. As things grew quiet around me, I realized I had no choice but to get up, or I would still be sitting there at the end of the day. While I was not sure I wanted to go back, there was no point in staying. Feeling less exhausted, I pushed on.
The mountains in this area are not so complicated, and despite the drama in my head, a return to civilization was still available to an inexperienced hiker. Heading generally downward, I eventually found another trail, and made my way, slipping and sliding, to the old hotel. Sitting on the remnants of its concrete slab, I stared out at the vast, quiet expanse of Los Angeles. This is a perspective from which the most sordid distress of humanity can seem peaceful.
For some reason, at that moment I thought of my grandfather John Kralik Jr., a veteran of the First World War and a successful dealer in insurance, real estate, and the stock market. Perhaps he came to mind because when he was my age, my grandfather had already retired. When I knew him, he played golf and watched it on television. In the morning, he sat at his desk and checked stock prices. Perhaps I was dwelling on my own bitterness at the certainty that I would not be playing golf or checking stock prices anytime soon. I would be working for a long time, I thought, perhaps till the moment of death.
When I was about five, my grandfather gave me a silver dollar. My grandfather had twelve grandchildren at the time. Eventually he would have twenty-four, and he would often try to impress us. It was about 1960, and if you really wanted to wow a child in those days, you gave him or her a silver dollar. It seemed an impossibly large sum of money in a shiny, mysterious package. I didn't know how to spend it, and don't believe I ever did. Silver dollars doled out by my grandfather and other relatives in those days were confiscated by my parents, who did not trust us with them. Eventually, my mother put them in a bank account, and I believe they are still there today. Though the money would have made no difference to me, I should have paid more attention to the message that my grandfather delivered with it. He promised that if I wrote him a letter thanking him for this silver dollar, he would send me another one. That was the way thank-you letters worked, he told me.
I have only a few memories of my grandfather from this period of my childhood, but I remember well that on this occasion he was true to his word, and soon I had two silver dollars. Having experienced the truth of this principle, however, I failed to learn it. I never sent a second thank-you note for the second silver dollar. For some reason, I left it at that. It may be that I didn't need or want another silver dollar. After all, my mother would put it in the bank, and I would never see it. But I was blind to the real lesson he was trying to teach me. So I did not receive a third silver dollar.
A couple years before that walk in the mountains, as part of my pipe dream of a gentle, gallant law practice, I had fancied that I would be handwriting a lot of personal notes. My office manager had dutifully ordered some very nice personal stationery, several hundred notes and envelopes in a gentlemanly off-white. Soon we would be kicked out of our offices, and the return address on hundreds of unused envelopes would become obsolete.
Sitting on the concrete slab that is all that remains of the hotel at Echo Mountain, I listened to the voice, and then the following thoughts, first of my grandfather and his silver dollars, and then of the nearly useless envelopes. And I came up with an idea.
I would try to find one person to thank each day. One person to whom I would write a thank-you note. By the end of the year, I would have used up the stationery. I would have written 365 thank yous.
If my grandfather was right, I would have a lot more of what I was thankful for by the end of the year. If the voice was right, I would begin to get the things that I wanted. And if not, well, I had little more to lose.
I stood and began to walk down the mountain trail toward home. I had been in the mountains the entire day; I had walked nearly fifteen miles. I was exhausted and still had little hope, but I had figured out how I might go on. My only problem: Did I have anything to be grateful for? The way my life was going, I hardly thought so.
From 365 Thank Yous by John Kralik. Copyright 2010 John Kralik. Excerpted by permission of Hyperion.